Do PROSL prices include taxes ?
Prices are not expensive - Why ?
How to order ?
PROSL SHIPPING & PAYMENT METHODS
What is the shipping delay ?
Where and who is PROSL ? Where does PROSL ships to ?
Shipping insurance
What about product warranty ?
How to order a Used/Deal equipment ?
Other questions
Sales terms - General conditions

Do PROSL prices include taxes ?

Yes, all prices on website are taxes included

Invoice is established from Belgium and send on the shipment- Belgian 21% VAT tax is included in the prices

Taxes is included in the prices (21% VAT tax) - If you live within European community, there is no taxes, custom or rights more to pay whenever you get the order- You just pay the price shown on the website- CEE customers (outside belgium) having a valid intra VAT number can exclude 21% VAT- Please mention your VAT number while ordering

Prices are not expensive - Why ?

1/ For several years now, we have been dealing on and on with manufacurers to get you the best price- Internet world's customers ensure us a large volume of operations that makes prices go lower and lower- This keeping a great selection of professional products and a true worth warranty
2/ We have a very limited stock which reduces warehouse cost & manutention
3/ Not having a "so called" street shop earns you a lot of money - No commercials, vendors, red carpet,... things that makes price go higher !
4/ Electronic treatment and communication is less documents, papers, postmail which need costly people- We can work as a cheap & limited but truly fast & efficient team

How to order ?

a- Browse through brands and categories searching wanted product(s)
b- Fill in desired quantity in the right box (1 being default quantity)
c- Add this (these) to your caddy clicking
Computer will open a new window confirming you did fill up your caddy
Total is now counted down/right side of the page

d- Repeat a,b,c to fill your shopping cart/caddy

Whenever, click to view inside your caddy-
Modify quantities or delete unwanted items

e- Finish your shopping clicking on "Proceed further" on the basket page, choose the appropriate payment method, fill in the order form, fill in the payment information and finally confirm your order

You will get an auto confirmation mail which means we are going to proceed your order

PROSL SHIPPING & PAYMENT METHODS

4 payment methods:

1/ Cash on delivery (COD):
You pay the shipping company on delivery

2/ Bank prepay:
You get instructions through email from our customer support for bank transfer/prepayment
Please do never send money before you get the instructions

3/ Cheque prepay:
You get instructions and adress through email from our customer support
Please do never send cheque before you get the instructions

4/ Credit Card Visa/Eurocard/Mastercard/American Express:
Debit is made as your order is processed by our customer support
(So, any change or cancellation, always confirmed by the customer support, might be made before your credit card is used)

  Payment method available for this shipping country
---  Payment method NOT available for this shipping country

RED supplements will systematically be charged even if they are not confirmed in the automatic order confirmation email

PROSL mainly works with the following shipping companies =

What is the shipping delay ?

Indicative shipping delay for "usual" products to Belgium and France:
6 to 12 days from order date

Indicative shipping delay to Belgium and France:
2 to 6 weeks from order date

Indicative shipping delay to other countries: 2 to 6 weeks from order date

Where and who is PROSL ? Where does PROSL ships to ?

PROSL is located in Belgium, 20km south of central european capital Brussels
Avenue Albert Ier 15
1420, Braine l'Alleud
Belgium
Email prosl@mail.be

ATTENTION:
- We only ship to our customers = pickup or visit at this adress is not possible
- For clarity procedures, we are not reachable through phone but only through "black on white" email


From 1994 in the music industry and from 2001 on internet,

PROSL is managed by David Vuylsteke, ATS sound & light company
Belgian VAT BE611881245
Belgian Commercial Registry BE0611881245

PROSL ships worldwide

Shipping insurance

For the following countries: France, Belgium

PROSL pays for an insurance on your packages-
Please however mention any damage and establish a clear report with the driver from the shipping company upon arrival of your order and mail us immediately.


For the following countries: Germany, Italy, UK, Luxembourg

As your package is less than 30kg and L+w+h<2m, PROSL pays for an insurance on your packages-
Please however mention any damage and establish a clear report with the driver from the shipping company upon arrival of your order and mail us immediatel
For other packages, insurance price offer available through customer support email


For the following countries: Spain, Netherlands

As your package is less than 20kg and L+w+h<2m, PROSL pays for an insurance on your packages-
Please however mention any damage and establish a clear report with the driver from the shipping company upon arrival of your order and mail us immediatel
For other packages, insurance price offer available through customer support email


For other countries + DomTom: insurance price offer available through customer support email

What about product warranty ?

Please check our different product pages for warranty time as these depend on the manufacturer

Speakers are only under warranty as a prooved manufacturing/mechanical default is encountered-
Please check speakers right upon order shipping to be sure we can ensure manufacturer warranty
Stands, accessories, cabling and flightcases are not covered by warranty

Please mention default through mail and we will send you instructions for return
Shipping back and forth to PROSL at your charge - price offer available through customer support email

How to order a Used/Deal equipment ?

Through "special" department at the end of brand list (left column bottom line)

Other questions

Need any help ... Write us > prosl@mail.be !